Speech Analytics is the process of evaluating the recorded customer’s phone call and collecting information. This is done to improve communication with customers and future interactions. Call records help companies gain uncommon insights into customer satisfaction, competitive intelligence, service issues, agent performance, and campaign effectiveness. Speech Analytics solutions provide advanced features and valuable intelligence to your phone.
Key players in the speech analytics market include Interactive Intelligence Group, Inc., Nice Systems Ltd., Verint Systems, Avaya, Inc., Hewlett-Packard Enterprise, inContact, Inc., Calabrio, Inc., CallMiner, Inc. Clarabridge, Inc., and Genesys Telecommunications Laboratories, Inc.
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The report has incorporated product definition, supply chain mechanism, production and demand ratio, key players analysis, industrialized procedures and different assembly of improvement designs and government regulations. The later part of the report consolidates detailed analytics based on its size in terms of value and volume.
Geographically, this report split Asia-Pacific into several key Regions, with sales (K Units), revenue (Million USD), market share and growth rate of Speech Analytics for these regions, from 2013 to 2023 (forecast), including
- South Korea
- Southeast Asia
The global Speech Analytics market is largely influenced by varied consumption trends and patterns across different seasons, age groups, and regions. Out of all age groups, these are mostly preferred by kids and college students. The growing population of individuals between the ages of 20 and 30 is, therefore, a key factor driving the global market.
On the basis of product, this report displays the sales volume (K Units), revenue (Million USD), product price (USD/Unit), market share and growth rate of each type, primarily split into
On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, sales volume (K Units), market share and growth rate of Speech Analytics for each application, including
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All-inclusive market data concerning the crucial elements and segment of the global Speech Analytics market that can influence the growth prospects of the market are mentioned. The report includes massive data relating to the recent product and technological developments observed in the market, complete with an analysis of the impact of these advancements on the market’s future development. The report analyzes the entire demand and supply chain in the global market and further studies the various components.
This report can effectively help companies and decision makers in addressing these challenges strategically to gain the maximum benefits in the highly competitive Speech Analytics market. Thus, helping organizations understand the major threat and opportunities that vendors in the market are dealt with.
The global market on Speech Analytics has also been analyzed in terms of revenue. The market dynamics such as market drivers, challenges, opportunities, and trends have been presented coupled with their respective impact analysis. The impact analysis helps in gathering information on the future development of the market.
Global Speech Analytics Market Report 2018
Chapter 1 Global Speech Analytics Market Overview
Chapter 2 Global Economic Impact on Industry
Chapter 3 Global Market Competition by Manufacturers
Chapter 4 Global Production, Revenue (Value) by Region
Chapter 5 Supply (Production), Consumption, Export
Chapter 6 Production, Revenue (Value), Price Trend by Type
Chapter 7 Market Analysis by Application
Chapter 8 Manufacturing Cost Analysis
Chapter 9 Industrial Chain, Sourcing Strategy and Downstream Buyers
Chapter 10 Marketing Strategy Analysis, Distributors/Traders
Chapter 11 Market Effect Factors Analysis
Chapter 12 Market Forecast.