Big financial firms and banks have begun to provide banking via virtual assistants such as Apple’s Siri, Amazon’s Alexa, and Google’s Assistant. This comes in a way that will permit users to pay bills, check their balances, and in the near future transfer money just using voice.
And with the speedy acceptance of Zelle, a bank-to-bank transaction system, it could be shortly possible to transfer money to family or friends instantly with voice instructions.
But the ability to do such insightful tasks via a smart device lifts security worries. Smart speakers and virtual assistants are still comparatively new techs, and possibly vulnerable to being used by cyber attackers.
The US Bank, regional banking behemoth, is the first to be on all 3 services such as Siri, Alexa, and Assistant. The firm did a soft rolled out of its Assistant and Siri services in March 2018 and this month began marketing the service to users.
Other financial firms have installed features for virtual assistant. Credit card firms, American Express and Capital One, both have Alexa features that permit users to pay bills and check their balances. There are other smaller credit unions and banks that have installed Alexa or Google Assistant as well.
“We need to be there for our users in any achievable manner that we can,” claimed executive vice president at US Bank, Gareth Gaston, to the media in an interview.
On a related note, Alexa can supposedly be conveyed to Apple Watch by a separate 3rd party application, Voice in a Can. This app allows an iPhone to employ the assistant, the media claimed earlier this week. “‘Voice in a Can’ operates by syncing to your main account for ‘Alexa’ and then you click on an icon in the application to get ‘Alexa’ to answer,” the media claimed late last week.
Even though consumers will not be capable of using Voice in a Can to play music, make calls, or do Echo things, the app will completely support Alexa’s smart home features.